Shipping policy

Peace Grappler Shipping Policy

Store: peacegrappler.shop Effective Date: From October 2025

At Peace Grappler, we strive to offer the best shopping experience, which includes a clear and efficient shipping process. Our shipping policy was created so you know exactly what to expect when purchasing our products.

1. Order Processing

• After your payment is confirmed, your order will enter the processing stage, which includes picking, packing, and preparation for shipment.

• Our standard processing time is 1 to 3 business days. We will always do our best to ship your order as quickly as possible.

• You will receive an email notification as soon as your order has been shipped.

2. Shipping Options and Delivery Times

• We work with national postal services and other partner carriers to ensure delivery nationwide.

• Shipping options (e.g., Standard, Express), costs, and estimated delivery times will be calculated automatically during checkout, based on your postal code and the weight/volume of the products.

• Important: The delivery timeframe provided on the website is an estimate from the carrier and begins on the day the order is shipped, not the day it is placed.

3. Shipping Costs

• The shipping fee is calculated based on the following factors:

  • Delivery location (postal code);

  • Weight and dimensions of the package;

  • The shipping method selected (economy or express).

• The total shipping cost will be clearly displayed on the checkout page before you complete your purchase.

4. Order Tracking

• Once your order is shipped, you will receive an email containing the tracking number.

• With this number, you can monitor the status of your delivery directly on the corresponding carrier's website.

5. Delivery Address

• The customer is responsible for providing the correct and complete delivery address.

• If an order is returned to our facility due to an incorrect/incomplete address, an absent recipient, or refusal of delivery, the customer will be responsible for the cost of reshipping.

6. General Provisions

• Delivery times may be affected by external factors, such as strikes, adverse weather conditions, or other situations beyond our control.

• If you have any questions about your shipping or delivery, please contact our Customer Service at: peacegrapplersac@hotmail.com.